Welcome to Extended Stay America - Tacoma - South! Whether you’re staying a few days, a few weeks or longer, this hotel allows you to make the most of your time in Tacoma, WA. Our hotel is conveniently located off I-5, near the Tacoma Mall. From our location, you can easily visit local attractions such as the Museum of Glass, Point Defiance Zoo & Aquarium, the Tacoma Art Museum and Wild Waves Theme and Water Park.
When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equipped kitchens, free grab-and-go breakfast, free wi-fi and plenty of space to work, dine and relax. We also offer on-site guest laundry and pet-friendly rooms. Here at Extended Stay America, genuine care is who we are. Book your stay with us today!
Extended Stay America provides accessibility features for our guests with disabilities. Accessible features available include but are not limited to:
Access from site arrival points to the hotel entrance, including pedestrian paths to travel and curb cuts where needed.
Accessible parking for vans and standard automobiles, including proper striping and signage
Accessible access aisles.
An accessible entrance with sufficient door width and level landings.
An accessible registration counter.
Accessible guest rooms.
Accessible guest room bathrooms, with features for use by individuals with disabilities, including grab bars, accessible toilets, roll-in or tub showers, accessible controls, and other features.
Auxiliary aids and services.
Guests who have mobility disabilities may request bed frame removal to lower the surface of the bed. A guest with a mobility disability should provide the request for bed frame removal no later than forty-eight (48) hours in advance of check-in. If a guest with a mobility disability does not provide forty-eight (48) hours’ advanced notice for bed frame removal accommodation, then the guest’s request for bed frame removal shall be accommodated within forty-eight (48) hours of receipt of request by hotel management. If the forty-eight (48) hour period falls on a holiday or weekend, hotel staff will accommodate the request within seventy-two (72) hours.
Extended Stay America continues to enhance accessibility for guests with disabilities. For any individual needs that you might have, please call the following toll-free number or contact the specific hotel at which you plan to stay: 1-800-804-3724.
Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. This fee includes visiting pets. This fee is to cover the cost of cleaning and fumigating the guest room. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Undeclared pets will be charged $200 in addition to the applicable pet fees. Larger animals or more than two pets requires property manager’s approval. Please contact the property for questions. Pet fee is subject to change.
Advance Payment Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
Cancellation Policy
Advance Purchase (AP) reservations are not cancellable except within 24 hours of the original booking. Cancelling your AP reservation more than 24 hours after the original time of booking, or failing to check-in on the date of arrival in your reservation, will forfeit the full amount (including tax) of your nonrefundable advance prepayment. Cancelling your Extended Plus Program (EPP) reservation more than 24 hours after the original time of booking, or failing to check-in on the arrival date in your EPP reservation, will forfeit the nonrefundable deposit equal to three nights’ room rate and tax. Reservations other than AP or EPP reservations may be cancelled by 6 pm local hotel time on the arrival date in your reservation. If you cancel such a reservation after 6 p.m. local time on the arrival date in your reservation, or fail to check in on that date, the first night’s stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Similar rules may apply to certain other special rates. Reservations are based on availability.
To cancel a reservation, please find the reservation you want to cancel by going to "My Stays" on your Extended Perks account page or by clicking here to find your reservation. Once you find the reservation you want to cancel, select "Cancel" and then "Yes" to confirm your cancellation. To cancel an AP or EPP reservation, please call the hotel directly.
Travel Agent Commission 10% commission is paid for up to the first seven (7) nights only. Commission is paid within 30 days of the date of room consumption. Contact the General Manager at the property for commission issues.
General Policies
Hours of Operation
Extended Stay America Premier Suites and Extended Stay America Suites: Open 24 hours a day, seven days a week.
Extended Stay America Select Suites: Monday-Friday from 9 a.m. - 10 p.m. Saturday-Sunday from 10 a.m. - 10 p.m.
Business Services Our front desk can assist you with mail delivery, fax and copy service for a minimal fee should you need it.
Housekeeping Service* Our promise is to provide you with a fresh, clean room. We also take our commitment to the environment very seriously and strive to freshen up without wasting our natural resources unnecessarily. Towards this common goal, housekeeping services are scheduled based on the number of nights you will be staying with us. Additional full or refresh services are available as outlined below.
Extended Stay America Premier Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided each week. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Suites
For stays of one to seven (1-7) nights: Fresh towels and linens are available at the front desk as often as needed.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Extended Stay America Select Suites
For stays of one to seven (1-7) nights: Fresh towels and linens can be exchanged at the front desk at any time for a fee.
For stays of eight (8+) or more nights: One Full Service housekeeping is provided every two weeks. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed. Fresh towels and linens can be exchanged at the front desk at any time for a fee. Please refer to the key packet you receive at check-in highlighting your scheduled housekeeping service day.
Additional Housekeeping Options For Purchase
Full Service: You may purchase an additional Full Service cleaning for $10 per cleaning. Full service includes: dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper as needed.
Refresh Service: You may purchase a Refresh Service for $5 per service. Refresh service includes: replacing soiled towels, emptying trash, making bed with existing linens, and replenishing soap and toilet paper if needed.
*Dishes are not washed during any housekeeping service. Some services may be limited based on location and brand; please talk to the front desk for more details.
Check In / Check Out Check-in time for arriving guests begins at 3 p.m. Check-out time for departing guests is 11 a.m.
For guests staying fewer than 7 nights, a valid credit card is required for payment.
I enjoyed my stay and the service was great and the people at the front desk where just great four people the two managers and Suraya and Neisha
Elyse Irish
on
Google
1/5
I am shocked by all the good reviews I'm seeing. Are we talking about the same hotel? ESA-Tacoma is the worst hotel experience I've ever had.
I love that management responds to the bad reviews as though these matters are being taken seriously, when they are obviously not.
1) When checking in, there is no parking. You have to either block someone in or park in one of the many "No Parking" spaces, in which the resident smokers out front become the parking Nazis and yell at you for parking there. Are they getting paid to do that, or are they just entitled?
2) The smoking rules are absolutely NOT enforced, as long as you are outside the building. You can have a whole group of people right outside the ONLY entrance smoking whatever they please, and it's totally okay. Even though that smoke permeates into all the windows to guest rooms. The sign in the front is a 25-foot sign, the one in the back is a 100-foot sign but you can literally smoke and hug the building simultaneously. I used to be a smoker, but smokers still have the ability to be respectful of other people, I'm pretty sure. There was a cigarette butt in the hallway all day, even as the housekeeping carts were in use up and down that same hallway.
3) The only entrance is very inconvenient when all the parking is locked up tight in the back of the building. So you carry all of your luggage from the back to the front, including going through a big gate, I hope you just have to make one trip! I understand that this is a safety measure, but why not turn those "No Parking" spaces out front into spaces available for checking in, loading and unloading?
4) Yes, there is a partial kitchen. A sink, a fridge, and a double-burner stove top thingy that won't boil water. No oven, and the cabinets and drawers are empty. You have to request a kitchen package or something like that to get any utensils or supplies. And the more you have to bring in with you, the more you have to haul around the building from the gated parking to the entrance and around to your room.
5) The Tacoma mall, being right across the street, makes for some seriously sketchy people and activity, so walking around the building isn't the safest thing, day or night.
6) There is a sign posted above the kitchen burners that instructs you to OPEN YOUR WINDOWS for ventilation while cooking. Because that's safe. And with my room being right where the "smokers lounge" is, I could not even open my curtains the entire time I was there, let alone open a window.
7) There is absolutely no noise ordinance here, you can be as loud as you want, as late as you want and the front desk person plays the ignorance card, even when the noise is coming from the area where the lobby is located. Inside, outside, humans, dogs, all the noises, everywhere. In fact, daytime is the most quiet time you'll get. Bring earplugs!
8) The free wifi is not secure here, so be careful with your online activities.
9) I love that this is a pet friendly hotel, but there is dog poop in the back parking lot all over the grass, so watch your step. Speaking of pets, no one here, including dogs, children and adults alike, have apparently ever seen a cat before. If you bring your cat, prepare for people/dogs/children to ogle in your window, play with your cat through the window, or even attempt to get to your cat through the window.
10) The hot water in the shower was great. But the water from both sinks got warm after several minutes, but never hot.
These people are psycho. Go somewhere else if you plan on sleeping, eating, or being safe or comfortable at all.
Tim Sharrah
on
Google
5/5
Tiffany was amazing and very happy go lucky person. Most helpful and out going person I have ever had the pleasure of working with
Jason
on
Google
5/5
Hockenson
on
Google
5/5
The manager is super amazing!! She does have a good team under her!! Appreciate you!!!
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